Category: Air Passenger Rights in Turkey


  • SHY vs EU261 Compensation Amounts Compared

    If your flight is delayed, cancelled, or overbooked, you may be entitled to compensation, but the amount you receive can depend on which regulation applies to your journey. In Europe, passenger rights are governed by EU Regulation 261/2004, while flights connected to Turkey fall under the SHY Passenger Regulation. Although both laws offer similar protections,…

  • SunExpress Compensation Under SHY Regulation

    If your flight with SunExpress was delayed, cancelled, or overbooked, you may be entitled to compensation under the SHY Passenger Regulation. This law protects passengers traveling to, from, or within Turkey and requires airlines to provide compensation and assistance when disruptions occur. Depending on the situation, you could claim up to €600 in compensation, along…

  • Pegasus Airlines Compensation Under SHY Regulation

    If your flight with Pegasus Airlines was delayed, cancelled, or overbooked, you may be entitled to compensation under the SHY Passenger Regulation. This law protects passengers traveling to, from, or within Turkey and requires airlines to compensate and assist travelers when disruptions occur. Depending on the situation, you could claim up to €600 in compensation,…

  • What to Do If an Airline Rejects Your SHY Compensation Claim?

    Having your compensation claim rejected can be frustrating, especially if you’re not sure whether you’re actually entitled to compensation. So, what should you do next? Is it worth pursuing further? In many cases, yes, it’s worth trying again. The good news is that a rejection does not always mean the airline is right. Valid claims…

  • What Are the Flight Compensation Amounts Under Turkish Shy Regulation?

    If your flight is delayed, cancelled, or overbooked, you may be entitled to compensation under the SHY Passenger Regulation. This regulation is designed to protect passengers traveling to, from, or within Turkey when flights are disrupted. Similar to European rules, SHY sets fixed compensation amounts based on flight distance, making it easier to understand what…

  • How to Claim Compensation Under Turkish SHY Regulation

    If your flight to, from, or within Turkey was cancelled, significantly delayed, or you were denied boarding, you may be entitled to compensation under the SHY Passenger Regulation. This regulation protects airline passengers and allows them to request compensation and assistance from airlines operating in Turkey. Below is a step-by-step guide on how to file…

  • Refund on Flight Cancellation in Turkey Under SHY Regulation

    Refund on flight cancellation is the money you get back when your flight is cancelled by the airline. This is different from choosing not to travel yourself. In this guide, we focus on situations where the airline cancels the flight. Under the SHY Passenger Regulation, passengers have the right to a full refund of their…

  • Who Is Covered by SHY Passenger Rights in Turkey?

    Flight delays, cancellations, and overbooking can happen to any traveler. Under the SHY Passenger Regulation, passengers may be entitled to compensation and assistance, but many are unsure if these rights apply to them. Do you need to be a Turkish citizen? Are low-cost airline passengers covered? What about children or travelers with discounted tickets? In…

  • Turkish Airlines Compensation Under SHY Regulation

    Turkish Airlines is one of the main airlines operating flights to and from Turkey, connecting passengers across Europe, Asia, the Middle East, Africa, and the Americas through major hubs like Istanbul Airport. With such a large network, delays, cancellations, and other disruptions can sometimes affect both domestic and international flights. To protect passengers in these…